Contact and editorial support

Contact the editors

For corrections, factual feedback, outdated bonus details, broken links or other editorial issues, contact the editorial team at [email protected]. This channel is for editorial content only; we cannot help with player accounts, transactions or operator support.

After you send a request we will acknowledge receipt and outline next steps. We aim to respond within three business days. Simple corrections are often applied within 48 hours; complex verifications can take up to seven business days.

What helps

Including specific information speeds up our review. Do not send login credentials or other sensitive personal data.

• Page URL where the issue appears
• Clear description of the problem or error
• Exact text that should be corrected, if applicable
• Bonus name, code and where it was seen (for outdated offers)
• Screenshots, timestamps or the date you noticed the issue
• Preferred correction or suggested wording